Terms of Service
Effective date: October 5, 2026
These Terms of Service ("Terms") govern your use of the Purple Pearl Med Spa website at https://www.purplepearlskin.com, our website chat, our email list, and our text messaging program. These Terms are an agreement between you and Purple Pearl Med Spa ("Purple Pearl," "we," "us," or "our"), 202 Pearl St, New Albany, IN 47150.
By using our website, chat, email list, or text messages, you agree to these Terms. If you do not agree, please do not use them. Please also read our Privacy Policy at https://www.purplepearlskin.com/privacy-policy, which explains how we handle your information.
Our Website
Our website is here to help you learn about Purple Pearl, our team, and the treatments and products we offer. We may update, change, or remove content at any time.
Not medical advice. Information on our website, in our chat, in our emails, and in our texts is for general education only. It is not medical advice and does not replace a consultation with our licensed providers. Every treatment plan begins with a consultation, and results vary from person to person.
Treatments and purchases. Any treatment, service, membership, package, or purchase is governed by the consent forms, policies, and agreements you receive at the time, not by these Terms. Pricing, specials, and availability may change without notice.
You must be 18 or older to request services through our website or to opt in to our text messages.
Acceptable Use
When using our website, chat, email list, or text messages, you agree not to:
Use them for anything unlawful
Give false information or pretend to be someone else
Interfere with or disrupt the website or its security
Scrape, copy, or collect content or data from the website using automated tools
Send spam or any harmful, offensive, or abusive content
Website Chat
Our website may offer a chat feature run by a third-party chat platform. Some chat responses may be generated automatically, including by artificial intelligence. These responses are for general information only. They are not medical advice, a diagnosis, a treatment recommendation, or a price quote, and they do not replace an in-person consultation with our team.
Please do not share medical history, medications, or other sensitive health information in the chat. Chat conversations are recorded and stored as described in our Privacy Policy.
The chat is not for emergencies. If you have a concern after a treatment, please call us at (812) 590-3297. If you are experiencing a medical emergency, call 911.
SMS Text Messaging Terms
Program description. Purple Pearl Med Spa sends text messages to patients and website visitors who have agreed to receive them. Messages may include appointment confirmations and reminders, replies to your questions, and, if you have agreed to them, specials, event announcements, and other promotional messages.
How to opt in. You can opt in by checking the optional, unchecked text message box on one of our website forms, by agreeing in our website chat, or by telling us in person or by phone. Opting in is optional and is not a condition of any purchase or service.
By opting into Purple Pearl's SMS program, you agree to receive marketing and transactional messages. Message and data rates may apply. Message frequency varies. Reply STOP to opt-out or HELP for help. Carriers are not liable for delayed or undelivered messages.
Required disclosure. Message and data rates may apply. Message frequency varies. Carriers are not liable for delayed or undelivered messages.
Message frequency. Message frequency varies based on your appointments and the updates you have agreed to receive.
Message and data rates. Message and data rates may apply, depending on your mobile plan.
How to opt out. Reply STOP to any text message at any time. You will receive one message confirming that you have been unsubscribed, and you will not receive further texts unless you opt in again.
How to get help. Reply HELP to any text message, call us at (812) 590-3297, or email info@purplepearlskin.com.
Carrier liability. Carriers are not liable for delayed or undelivered messages.
Delivery. We cannot guarantee that every message will be delivered or delivered on time. Text messages are not for emergencies. If you are experiencing a medical emergency, call 911.
Your number. By opting in, you confirm that you are the owner or regular user of the mobile number you provide.
Privacy. Your information is handled as described in our Privacy Policy at https://www.purplepearlskin.com/privacy-policy. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
Email List
If you join our email list, we will send you periodic emails with news, education, specials, and events from Purple Pearl. You can unsubscribe at any time using the link at the bottom of any marketing email.
Website Visitor Information
Our website uses cookies and may use a visitor identification service, as described in our Privacy Policy. You can limit this by blocking or deleting cookies in your browser.
Our Content
The text, photos, graphics, logos, and other content on our website belong to Purple Pearl Med Spa or are used with permission. You may view and print content for your own personal, noncommercial use. You may not copy, reproduce, or use our content for any other purpose without our written permission.
Third-Party Links and Services
Our website links to services run by other companies, including our online booking platform, our online skincare store, and our social media pages. Those services have their own terms and privacy policies, and purchases made through them are governed by their terms. We are not responsible for the content or practices of other websites.
Disclaimer
Our website, chat, email list, and text messages are provided "as is" and "as available." To the extent permitted by law, we make no warranties of any kind about them, including that they will always be accurate, available, or free of errors. Any warranties on products come only from the manufacturer.
Limitation of Liability
To the extent permitted by law, Purple Pearl Med Spa will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, chat, email list, or text messages.
Indemnification
You agree to protect and hold harmless Purple Pearl Med Spa and its owners and team members from any claims, losses, or expenses arising from your misuse of our website, chat, email list, or text messages, or from your violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of Indiana. Any dispute related to these Terms will be handled in the state or federal courts located in or serving Floyd County, Indiana.
Changes to These Terms
We may update these Terms from time to time. When we do, we will post the updated version on this page and change the effective date at the top. Continuing to use our website, chat, email list, or text messages after an update means you accept the updated Terms.
General
If any part of these Terms is found to be unenforceable, the rest will remain in effect. These Terms, together with our Privacy Policy, are the entire agreement between you and Purple Pearl about your use of our website, chat, email list, and text messaging program.
Contact Us
If you have questions about these Terms, we are happy to help.
Purple Pearl Med Spa
202 Pearl St New Albany, IN 47150
Phone: (812) 590-3297
Email: info@purplepearlskin.com